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SERVICE AND PERFORMANCE GIVE BUSINESS PARTNERSHIP STAYING POWER PDF Print E-mail
When engines and propellers work together properly, owners consistently get the best performance from their boats. Representatives from Mack Boring & Parts Company routinely call on Acme Propellers to test new boats and troubleshoot problems with existing boats. The combination of Yanmar engines and Acme propellers consistently gives boat owners the optimal power, efficiency and speed they expect from their craft. Jon Usinger, a technical support specialist with Mack Boring, first used
Acme props in 2003 to help determine why a customer was having trouble staying on plane. He tested the engines separately to make sure they were mechanically sound before installing the Acme props to see if they would make a difference. "The Acme props corrected and improved the boat’s performance by increasing acceleration, top-end speed and fuel efficiency, while reducing engine load and smoke," Usinger said. All Acme props are fully CNC'd, so each piece is machined to precise specifications, within tolerances of the thickness of several human hairs. Such accuracy allows for each blade of a particular Acme prop to do an equal amount of work. The result is maximized efficiency and smoothness. Acme’s state-of-the-art manufacturing process means that all props produced from a particular design-program are virtual clones. As a result, they operate at consistent high efficiency and performance levels. It is not just Acme's ability to turn out accurate, high-performance props that keeps the company in Usinger's mind. There is also the company's commitment to exceptional customer service. Bill Weeks is a sales engineer at Acme and Usinger's main contact. According to Usinger, Weeks is knowledgeable, easy to contact and can pick out the right props Usinger needs for his tests. "Bill has never let me down," Usinger said. "He's made me look good with a number of OEMs and dealers. Bill is absolutely responsive and makes sure there is quick turn-around from the time of my request to the delivery of the propellers." Through the development of highly effective propeller designs, and the implementation of the latest CNC technology, Acme provides well-respected props to OEMs, dealers and consumers. By providing outstanding customer support, Acme continues to build a reputation of excellence in the industry as well. Contact Acme Propellers, PO Box 1117, Big Rapids, MI 49307. 888-661-2263; Fax: 231-592-0471. www.acmemarine.com.
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